HausVPN is operated by HAUS GROUP LLC ("we", "us"). If you have a question about this policy, or want your data deleted, write to support@hausvpn.com.
We cannot hand over what we do not hold. If we ever receive a lawful request for user activity data, we have nothing responsive to produce.
| Data | Why | Kept for |
|---|---|---|
| Account identifier (email address, if you create an account) | So you can sign in on more than one device and restore a purchase | Until you delete your account |
| Purchase and subscription status | To know whether your plan is active. Payments are processed by Google Play; we never see your card details. | As required by tax law (typically 7 years for the transaction record only) |
| Device WireGuard public key | It is what lets your device authenticate to a gateway. It is a random public value and reveals nothing about you. | Until the device is removed or the account is deleted |
| Crash reports and app version (aggregate) | To fix crashes. Contains no browsing data. | 90 days |
| Aggregate server load per gateway | To keep servers from overloading. Not attributable to any individual. | 30 days |
HausVPN contains no advertising SDKs and shows no ads. We do not use the Android Advertising ID. We do not build profiles, and we do not share data with data brokers, advertisers, or analytics networks.
When you connect, your device establishes an encrypted WireGuard tunnel to a gateway you select. Traffic exits that gateway to the public internet using a shared address, so it cannot be traced back to a single user by the destination site. Gateway servers keep no persistent activity logs; connection state lives in memory and is gone when the session ends or the machine restarts.
Encryption protects traffic between your device and our gateway. It does not encrypt what happens after the gateway, and it does not hide your identity from any service you log in to.
We do not use any other third party to process personal data.
Wherever you live, you can ask us to show you what we hold, correct it, or delete it. Under the GDPR (EEA/UK) and the CCPA/CPRA (California) you additionally have the right to data portability, the right to object, and the right not to be discriminated against for exercising these rights. We do not sell or share personal information as those terms are defined by the CCPA.
To exercise any of these, use Settings → Delete my account in the app, or email support@hausvpn.com. See also our account deletion page.
HausVPN is not directed at children and is intended for users aged 18 and over. We do not knowingly collect data from children. If you believe a child has created an account, write to us and we will delete it.
HausVPN is a privacy tool, not a shield for illegal activity. VPN use is restricted or regulated in some countries — it is your responsibility to know your local law. We will terminate accounts used for network abuse, including spam, port scanning, denial-of-service traffic, and intrusion attempts.
Tunnels use WireGuard with ChaCha20-Poly1305 for data, Curve25519 for key exchange, and per-peer pre-shared keys. Private keys are generated on your device and never leave it. Our management endpoints are TLS-only.
If we change this policy in a way that affects what we collect, we will update the date at the top and notify active users in the app before the change takes effect.